There are so many things that get in the way of trying to run a practice or a business. Most problems come down to communication.
Do you always get your point across or do you have to ram it down someone's throat? Are you a calm leader or does the slightest thing set you off into screaming at your associates?
Do you thoughtlessly react to negative stimuli?
If you live on this planet, you have to communicate. If you walk away from a conversation wondering if the person you just talked to understood what you said, you did not do your job.
If YOU walked away wondering what the person was talking about, you did not do your job.
Your job, when it comes to communication, is to understand and be understood.
It's not more complicated than that. If you take the time to be understood and to understand another, you will cut your problems down significantly.
By communicating politely, you have a much better chance of doing your job.
So, do your job already!
By: Larry Silver, Silkin Management Group
mailto:larrys@silkinmanagementgroup.com
http://www.silkinmanagementgroup.com/
http://www.solutionsmags.com/
Wednesday, December 10, 2008
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